 Company Profile |
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 Galaxy Software Services Corporation(GSS), one of the leading business application software and consulting service providers in Taiwan, specializes in system integration of business applications, business-specific software development and business process and technical consulting services.
Galaxy Software Services Corporation(GSS) was established in 1987 and has been providing guaranteed customer satisfaction and product quality for our clients since then. At Galaxy Software Services Corporation(GSS), the maturity of our application software engineering equipped with the most up-to-date information technology, systems architecture and our professional management and business innovation has led Galaxy Software Services Corporation(GSS) to becoming one of the leading business application and system consulting service providers in Taiwan.
Having earned highly respectable reputations in the business software developer industry in Taiwan, our broad range of customers such as governmental, medical, manufacturing and financial institution users have acclaimed us as their most trust-worthy and supportive software solution provider.
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 User's testimony |
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Shinkong Insurance Co., Ltd.
General Manager: Zhan Jun Yu |
| The easy access of information is the most important aspect of “Organization Memory Management”. The tendency of just having a mass amount of information available but having no clue of where to look for now can be easily solved by efficient and effective “search” systems. Furthermore, through the newly-implemented Customer Relationship Management modules, our colleagues now can easily keep track of all existing client information. At the same time, the Customer Relationship Management modules can also serve as important supporting tools during the development phases of our new accounts. |
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The Shanghai Commercial & Savings Bank, Ltd.
Financial Department |
| The launch of the e-Loan system immediately brought some major benefits for us. From the perspective of service undertakers, the most desirable benefit is the significant decrease in loan process time. Now the process of getting desired information has become much more efficient through the automation of correlation-data search. Now the constantly updated information can be retrieved within a few clicks regardless if we need to search for JCIC data, core banking system’s withdrawal and deposit data, risk management information, etc. Consequently, our customer satisfaction has tremendously improved. |
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Taipei Fubon Bank
Consumer Finance Department |
| With the help of “e-Loan for consumer bank”, all loan cases become as if they have been laid out in the open. The major benefits and features such as easy access of case status, shortening of loan process time, significant decrease in labor expenses and loan process efficiency improvement are easily observed. Furthermore, the appropriate staffing adjustment can easily be made by the e-Loan operation need changes. As all loan-related data being input into the system, our colleagues are able to access the desired information for further analysis to assist in our loan product promotions. And, at the same time the “e-Loan for consumer bank” imperceptibly increases our product competitiveness in the bank loan market. |
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World Vision Taiwan
Director: Hank Du |
| It is a very important and fundamental issue for all organizations today to have an effective human resource information system which can take all aspects including HR management methods, HR managerial leadership, and organization development into consideration. |
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Ministry of Examination
Minister: Chia-Cheng Lin |
| The Knowledge Management Platform is a huge advantage for us to easily locate and exchange desired work-related information or specific work-required knowledge. The accumulated and well-organized knowledge documents in the virtual communities allow us to create a rich knowledge information database effectively and provide our colleagues with an easy access to the desired information. The creation of ever-growing knowledge information through encouragement and innovation consequently benefits in the constructive influence for all perspectives in the organization. |
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Taipei City Government
Information Management Center |
| The Window Services Management System that we are having at Taipei City Government completely integrates the Office Document Management and the Knowledge Management System for us. Not only does it tremendously boost our work efficiency but also achieve the mission of having a mobile office for Taipei City Government. |
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Tainan County Government
Information Management Center |
| The implemented Office Document Management System that we are having at Tainan County Government has dramatically speeded up our archive transmissions. Not only does it successfully promote and increase our administration work efficiency but also provide us with an easy access to all desired information. |
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Acknowledgements
- Earned the “Taiwan Annual Outstanding Business Application Award” (by Taiwan IT-related magazine editors) in 2000.
- Earned the “Taiwan Industrial Technology Advancement Award” (by Taiwan Ministry Of Economic Affairs) in 2002 and 2005 respectively.
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｜Utilizing Information Technology｜Exceptional System Design｜
｜Research and Development of Innovative Systems｜Systematic structure development｜ |
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